The Assistant Program Manager will help the Program Manager accomplish the following:
The Assistant Program Manager fosters relationships with existing and potential agency partners. He/She provides direction and support to a team of Program Leads and Coordinators as they work to sustain, improve, and expand the Be Good Project’s Banana App program implementation, execution and distribution under .
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Manage team of Program Leads and Coordinators who are the primary contacts for agencies and participants accessing and managing the Banana App program.
- Ensure Program Leads and Coordinators perform outreach in neighborhoods to identify, recruit, and retain community-based organizations to establish food programs.
- Oversee the effective deployment of Banana App services in assigned neighborhoods.
- Ensures community partnerships are compliant with Banana App policies.
- Educate partner agencies on Banana App programs and subsequent policies and processes.
- Ensure Program Leads and Coordinators facilitate flow of information from neighborhood agencies and participants to relevant Banana App stakeholders (partners, clients and volunteers)
- Support the deployment of applicable technology among the different teams across the Banana App Team
- Continually monitor the effectiveness of the development team, neighborhood program operations and business processes and make improvements as required.
- Assist in volunteer recruitment and management
- Submit, receive, research and approve budget requests
- Manage the Project Leadership Team which is composed of the Assistant Program Manager, Project Manager, Product Manager, User-Experience Leads, Sr. Dev Lead, Jr. Dev Lead, Dev Liaison while working with the Volunteer Coordinator, Marketing Coordinator and Communications Coordinator.
- Set and communicate a strong vision for direct and indirect reports, including clear priorities, objectives, and measurable goals. Oversee Assistant Program Manager work planning and performance evaluations for direct reports.
- Provide professional development support and mentor individuals toward greater professional achievement
- He/She develops SMART individual work plans for the Assistant Program Manager to meet organizational strategic goals ensuring the advancement towards our mission to end hunger in Seattle and beyond
- Programs managed efficiently and within budget
- Project Leadership Team is adequately appropriated in Seattle, WA (HQ)
- Programs meet strategic organizational goals and measures
- Appropriate policies and procedures are maintained and updated regularly
- BA or equivalent relevant experience
- Minimum 2 years managing teams
- Demonstrated success in managing comparable programs and efforts
- Extensive knowledge of traditional and modern Nonprofit Program Management approach
- Knowledge of WA state’s, King County and Seattle’s Human Services Department, reporting, and regulations.
- Proficient in MS Office (Excel, Powerpoint, Word etc.) including advanced Excel skills
- Excellent communication, interpersonal, and customer service skills
- Ability to work and interact well with individuals (staff, volunteers and participants) from a variety of socioeconomic backgrounds in a culturally diverse environment
- Advanced knowledge of low-income Seattle, WA and/or King County and/or populations, service providers, and faith-based organizations preferred
- Ability to listen, identify, analyze, and guide lay users through system and procedural problems.
- Knowledge of the Be Good Project, partner agencies and neighborhoods preferred
- Excellent organizational and time-management skills
- Ability to work efficiently, independently, and as part of a team; to communicate regularly; and meet deadlines in a fast paced environment
CERTIFICATES, LICENSES, REGISTRATIONS:
- Drivers license preferred
- Must pass background check
PHYSICAL DEMANDS AND WORK ENVIRONMENT: (The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
ENVIRONMENT: Work from office/home, meetings in various location with frequent travel to program sites
FINGER DEXTERITY: Requires typing on a standard computer.
TALKING: Ability to speak on phone and face to face.
HEARING: Able to hear average or normal conversations and receive ordinary information.
REPETITIVE MOTIONS: Frequent and regular movements using the wrists, hands, and fingers.
AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to view computer screens and documents.
PHYSICAL STRENGTH: NOT APPLICABLE.
COMMUNICATION AND COGNITIVE REQUIREMENTS
REASONING ABILITY: Ability to apply principles of logical or scientific thinking to a wide range of complex intellectual and practical problems.
MATHEMATICS ABILITY: Ability to perform advanced math skills, use decimals to compute ratios and percentages, and to draw and interpret graphs.
LANGUAGE ABILITY: Fluency in English. Second language a plus.
SALARY: Volunteer Position
BENEFITS: Not Applicable
- We are based in Seattle, WA (Pacific Time)
- Volunteers outside the Pacific Northwest are welcome but are encouraged to check our location's time difference.
Please apply here and sign up using Volunteer Application form.